According to the MGA regulations and in order to continue having full access to all your account functions without interruption, we are required to confirm that:

the information in your account is correct and valid

your account is verified

In order to complete the verification process, you will need to upload the following documents (photographed or scanned) in a maximum period of thirty days post your initial deposit:

Colored copy of both sides of your identity card or passport or driving license

A colored copy of a recent (last three months) official document stating your full name and address (e.g. gas, water, mobile or electricity bill or bank statement)

A clear copy (preferably photo) of the front side of your credit/debit card (s), with clear visibility of the first 6 and last 4 digits of your card’s number, expiration date and the card holder's name. Please ensure that the rest of the digits are hidden.

If the transaction was made with an electronic wallet (skrill, neteller etc.), the transaction receipt showing the account number and the relevant transaction to winmasters.

Note: all files must be in the form of jpg, png or pdf, and their size should not exceed 4MB.

When you have added all the requested documents, click “Submit all”. Your documents will automatically be uploaded and you’ll see the status of each one separately.

Please note that when and if requested, you may need to provide additional information about the documentation you have already submitted for the deposits you made in your Account or information/data required by us or other 3rd parties (including without limitation to auditors, regulation bodies etc.). In addition our company reserves the right, where it deems necessary, to perform a customer verification via a video call.

If you need any information or assistance, please do not hesitate to contact our Customer Support and one of our representatives will be happy to assist you.

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